Patient Bill of Rights
Exceptional Smiles Family Dentistry Kenneth R. Eye II, and Dr. Kenneth Eye DDS, PC
Patient Bill of Rights.
Core Rights
- Informed Consent & Transparency: Patients have the right to complete, understandable informationabout diagnosis, treatment, risks, benefits, and alternatives before any procedure. This includes advance cost estimates and itemized bills.
- Respect & Dignity: Receive considerate, respectful care without understandable information about diagnosis, treatment, risks, benefits, and alternatives before any procedure. This includes advance cost estimates and itemized bills.
- Privacy & Confidentiality: All records and communications are protected under HIPAA, with access limited to authorized personnel.
- Second Opinions & Refusal: Right to seek a second opinionand to refuse treatment (with awareness of consequences).
- Emergency Care: Access to emergency treatment during office hours.
- Research Participation: Right to decline research involvement without affecting care access.
Key Responsibilities
- Provide accurate, complete health information, including medications and medical history.
- Keep appointments and notify the office promptly if unable to attend.
- Follow treatment plans, including post-operative instructions and home care.
- Fulfill financial obligations promptly, including copays and deductibles.
- Respect the rights of others and clinic policies (e.g., no cell phone use in treatment areas).
Exceptional Smile Family Dentistry and Kenneth R. Eye, DDS, PC
Core Values
Patient Happiness Integrity Teamwork
Patient Well-being Professionalism Quality Lasting Care
Patient Safety Dignity Efficiency
Patient Satisfaction Equity Excellence
Patient Centered/Focused Respect Personalized Care
Patient Education Compassion Transparency